Privacy Policy
Last updated: April 6, 2026
1. Who We Are
SafeInstinct ("SafeInstinct", "we", "our", or "us") provides cybersecurity awareness and privacy training services. This Privacy Policy explains how we collect, use, disclose, and protect personal information.
2. Information We Collect
We may collect the following categories of personal information:
- Contact data: name, email address, company, job-related details.
- Account data: username, encrypted password data, role, company membership.
- Training data: assignments, progress, completion status, assessment scores, due dates.
- Technical data: IP address, browser type, device information, and basic log data.
- Support and communication data: requests, form submissions, and customer support messages.
- Billing data: invoicing and payment-related business contact information.
3. How We Use Information
We use personal information to:
- Provide, maintain, and improve the SafeInstinct platform and services.
- Create and manage accounts, assignments, and training workflows.
- Authenticate users and protect account security.
- Respond to inquiries and provide customer support.
- Generate reports, analytics, and audit records for customers.
- Process contracts, invoicing, and business operations.
- Comply with legal obligations and enforce our terms.
4. Legal Bases (Where Applicable)
Depending on jurisdiction, we process information based on one or more legal bases, including contract performance, legitimate interests, legal obligations, and consent where required.
5. Cookies and Similar Technologies
We may use cookies or similar technologies to support authentication, session continuity, security, and basic analytics. You can control cookies through browser settings, but some features may not work properly without essential cookies.
6. How We Share Information
We do not sell personal information. We may share information with:
- Service providers that help us operate our platform (hosting, email, infrastructure, analytics, support).
- Customer-designated administrators within your organization.
- Legal authorities when required by law or to protect rights, safety, and security.
- Successors in a merger, acquisition, or business transfer (subject to lawful safeguards).
7. Data Retention
We retain personal information for as long as necessary to provide services, satisfy contractual and legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and customer configuration.
8. Security
We implement reasonable technical and organizational safeguards designed to protect personal information. No method of transmission or storage is fully secure; however, we continuously work to improve our controls.
9. International Data Transfers
If information is transferred across borders, we use appropriate safeguards as required by applicable law.
10. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to receive a portable copy of your data. You may also have rights related to consent withdrawal and complaint filing.
11. Children's Privacy
SafeInstinct is intended for business users and is not directed to children under 16. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted with an updated "Last updated" date.
13. Contact Us
For privacy requests or questions, contact us using the Free Trial/Contact form on this website or your account support channel.